Premium Service Agreement

CLICK HERE TO DOWNLOAD THE SAMPLE PDF VERSION

 

 

Highlights of Coverage

 

 

 
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Prior to issuing this Agreement, will provide a qualified technician to inspect your heating and air conditioning equipment for proper operation, Monday through Friday, 8:00 AM to 4:00 PM, except holidays.

 

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Twice annually thereafter, we will provide a qualified technician to check your equipment for proper operation, once in the heating mode and once in the cooling mode, Monday through Friday, 8:00 AM to 4:00 PM, except holidays.

 

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This Agreement includes such labor and parts as may be required to keep the following equipment in proper working order: fan motors, hi-lo pressure control, pilot burner, relays, contactors, overloads, sequencers, condensate drain, expansion valve, restart delay controls, standard thermostat & base, fan & limit control, blower bearings, blower shaft/wheel, start device, reversing valve, transformer, electrical controls, pilot, safety, gas valve, thermocouple, R-22 / R-410A and fuses.  This Agreement also includes such labor and parts as may be required to keep electronic air cleaners, humidifiers and UV lights in proper working order with the exception of replacement pads for humidifiers and replacement bulbs for UV lights.

 

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Compressors, heat exchangers and coils covered under manufacturer’s warranty will be replaced for no charge. When a compressor, heat exchanger or coil is not covered by a manufacturer’s warranty, Custom Mechanical will replace it at our normal flat rate price, less 20%.

 

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This Agreement does not cover ductwork, structural supports or other sheet metal components which may deteriorate due to corrosion or rust, including dampers, registers and grills.

 

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This Agreement includes parts and labor for necessary repairs to covered equipment, Monday through Saturday, 8 AM to 4 PM, except holidays.  Repairs performed on holidays, Sundays and after normal business hours will cost $75 per occurrence, to be paid by the customer at the time of the repair.

 

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As a Service Agreement customer, you will always receive Priority Service for repairs over our non-agreement customers, generally resulting in same day service.

 

Please contact us if you have any questions about the coverage

and availability of this or any of our Service Agreements!

 

 
 

 

We are proud to support our community and our industry  through our membership in the following Chambers

of Commerce: Bethany-FenwickOcean CityOcean PinesMillsboroRehoboth Beach-Dewey Beach  

We are also an Accredited Business with the Better Business Bureau (BBB) and members of the National

Federation of Independent Business (NFIB) and the Air Conditioning Contractors of America (ACCA).

 


 

PARTS & SUPPLIES

SHEET METAL

Post Office Box 1479, Bethany Beach, DE 19930

On the corner of Bayard & Daisey Roads

(302) 539-5177 & (800) 233-5177 · Fax (302) 537-5191

Office Hours 7:30-4:30 M-F, Saturdays in Season

Emergency service available 24-hours!

 

34799 Daisey Road

Frankford, DE 19945

Phone (302) 537-1150

Fax (302) 539-9106

7:30-4:30 M-F & Sat. in Season

 

34799 Daisey Road

Next to our store!

Phone (302) 537-5611

Toll Free (877) 537-5611

Open 7:00-3:30 M-F

 

Licensed and insured: DE HVAC #HM-0000111, MD HVAC #01-5841, Plumbing DE #00653, Plumbing MD #71211, Electrical DE #T1-25, Electrical MD #M725

 

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