Installation

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We ♥ your feedback!

 

Thank you for choosing our company to take care of your installation needs!  Your candid answers and comments to our questions on the brief questionnaire provided will help us evaluate our performance and continue to improve for you. 

 

Just fill out as much or as little as you'd like of the form below to provide comments about our installation.

 

 

Name:

Phone:

 

 

Service Location:

City, State, Zip: 

E-mail:

 

Your Comfort Advisor (Estimator/Salesman)

 

Excellent

Good

Fair

Poor

N/A

   Please rate your Comfort Advisor's explanation of:
Professionalism  

 

Excellent

Good

Fair

Poor

N/A
Competence  

Equipment Options
Follow-Up   Install Procedures
Communication   Warranties
Knowledge   Service Contracts
Appearance  
              Your Installation Team

Was your Comfort Advisor readily available ...

 

 

Excellent

Good

Fair

Poor

N/A
 

Always

Usually

Sometimes

Never

N/A

     Professionalism
in person?     Competence
on the phone?     Communication
via e-mail?     Knowledge
                Appearance
                Cleanliness of Job

 

Do you have any questions now that your

installation is complete? yes no

If you do, please provide your name and a phone number

or e-mail address above so that we can contact you.

 

What prompted you to select us for this service? Will you use us again? yes no    If not, why?

 

Please provide any additional comments you

think will help us improve our service ...

 

Which of the following best describes our service?
                                                 exceeded expectations
                                                 met expectations
                                                 failed to meet expectations

 

May we use your first name and comments as a reference?  yes  no

 

Thank you.  We ♥ your feedback!  And remember: if we did a great job, please tell a friend.  If not, tell us!

 

  

Custom Mechanical, Inc.

Parts & Supplies

Custom Sheet Metal

P.O. Box 1479, Bethany Beach, DE 19930

(302) 539-5177 & (800) 233-5177 · Fax (302) 537-5191

Office Hours 8:00-7:00 M-F, Saturdays in Season

Emergency service available 24 hours a day!

34799 Daisey Road, Frankford

Phone (302) 537-1150

Fax (302) 539-9106

7:30-4:30 M-F & Sat. in Season

34799 Daisey Road, Frankford

Phone (302) 537-5611

Toll Free (877) 537-5611

Open 7:00-3:30 M-F

Licensed and insured: HVAC DE #HM-0000111, HVAC MD #01-5841, Plumbing DE #00653, Plumbing MD #71211, Electrical DE #T1-0004050, Electrical MD #11823 & Worcester County #M1043

 

Copyright 2007 Custom Mechanical Inc