Why Choose Us

Custom Mechanical’s mission is to make homes comfortable and families happy by delivering service with integrity to the coastal communities of Delaware and Maryland. Your home is the place where the best family memories are created and our goal is to make sure your critical systems operate dependably while providing a comfortable, safe, and efficient indoor environment.

Bo23 Sussex Bl Hvac Company Next Door Winner

Our Expertise and Customer Commitment

We understand the value of our business is directly tied to your satisfaction. Rather than make empty claims, we demonstrate this commitment by employing business practices that ensure no detail is overlooked. In fact, we view the relationship with our customers as a partnership designed to improve their quality of life and enhance the value of their homes.

Our policies and practices were developed to maximize the effectiveness of our service and minimize the disruption to your daily routine:

  • Quality Products: We represent the highest quality manufacturers in the construction industry. The build quality of your HVAC equipment and plumbing components and fixtures can have an enormous impact on comfort and efficiency. You can rest easy knowing that every product we recommend will provide exceptional functionality over an extended lifecycle.
  • Experienced and Skilled Technicians: Our technicians undergo rigorous in-house, factory, and NATE training, and they’re never allowed to diagnose or repair a system until they’re well prepared. 
  • Factory-Authorized Parts: Cutting costs by using inferior knock-off parts is no bargain, so we only use genuine factory-authorized replacement parts in all HVAC, and plumbing repairs.

Comprehensive Construction Services

At Custom Mechanical, we understand how difficult it is to find a contractor who embodies the qualities consumers are looking for. Calling a different contractor for every repair or improvement project can be time consuming, frustrating and expensive. At Custom Mechanical, “one call does it all.”

  • HVAC Services: Complete HVAC services including air conditioning and heating repair, installation and maintenance.
  • Plumbing: If you have a plumbing problem, we can fix it. We specialize in water heater replacement, sewer connections, clog elimination and fixture installation.

One Solution for Every Project

Custom Mechanical is the only source you need for complete contractor services. If you have a mechanical, or plumbing project, contact one of our friendly representatives today to arrange for a free estimate for equipment replacement at your convenience.

24-7 Emergency ServiceHome Comfort Solutions 24/7/365

  • Service for all major brands
  • Emergency service 24 hours a day, 365 days a year
  • Flat rate pricing
  • Comprehensive service agreements
  • Free estimates for new installations
  • Highest quality products
  • A retail store for those odds and ends you can’t find at the hardware store
  • Convenient scheduling & payment
  • A dedicated team of local employees available to take your call
  • A home service company where one call fixes it all!

Call or Click to Schedule an Appointment Today!

100% Satisfaction Guaranteed

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