Service Agreements

 

Whether or not you have a Service Agreement with us, provides worry-free upkeep and repair of all your home comfort systems with:

 

  highly skilled and certified technicians

  emergency service 24 hours a day, 365 days a year
  our Quality Assurance survey on-line for your convenience
  on-line scheduling for maintenance
  a retail store for those odds and ends you can’t find at the hardware store
  a website updated weekly with things like customer comments and industry tips
  custom sheet metal fabrication
  real people answering our phones - not a computer or automated menu

 a home service company where one call fixes it all!


 

But, if you’re a Service Agreement customer, you get even more advantages when you call us!

  PRIORITY SERVICE - Don't get turned away in the heat of summer or the cold of winter.

                           With any of our agreements, you get priority service: 99% of the time, we’ll respond to an

                           emergency the same day you call it in! 
 

  NO CHARGE FOR REPAIRS - That's right, just check out our Premium Agreement. 

                           Or, get 15% off if you have a Basic or Plumbing Agreement.

 

  NO OVERTIME CHARGES - Saturdays are covered with the Premium Agreement! 

                           Plus, just pay a flat-rate (not full overtime rates) after-hours, on Sundays and on holidays!


  FEWER REPAIRS - regular maintenance has been shown to maximize efficiency and

                           prolong equipment life, even save on utility costs!

 

  PEACE OF MIND - knowing that your home is regularly cared for by professionals,

                           there to protect your equipment and your comfort.

 


 

Get the details about these and all the features and benefits of becoming a Service Agreement customer with by viewing the samples below.  Please note that these files are only samples and may differ from the actual agreement.  (You can always request the most current copy by calling us!)

 

Annual HVAC Basic Service Agreement

 

twice-annual maintenance checks
15% off other heating and air conditioning repairs

Annual HVAC Premium Service Agreement

 

1 year free with any full system replacement
twice-annual maintenance checks
coverage of most parts and labor for repairs

Annual Plumbing Service Agreement

 

clearing of clogs within the home
15% off other plumbing repairs

Annual Winterization Service Agreement

 

prevent frozen and burst water lines
winterization in the fall and dewinterization in the spring

Annual Water Heater Service Agreement

 

replacement of defective elements and thermostats
discounted water heater replacement

 

If you're interested in signing up with our service, give us a call and we can set up an inspection for you.  Our technicians carry sample agreements on their vans and any one of our team members can answer questions about the terms, conditions and coverage of our Service Agreements.

 

 
 

 

We are proud to support our community and our industry  through our membership in the following Chambers

of Commerce: Bethany-FenwickOcean CityOcean PinesMillsboroRehoboth Beach-Dewey Beach  

We are also an Accredited Business with the Better Business Bureau (BBB) and members of the National

Federation of Independent Business (NFIB) and the Air Conditioning Contractors of America (ACCA).

 


 

PARTS & SUPPLIES

SHEET METAL

Post Office Box 1479, Bethany Beach, DE 19930

On the corner of Bayard & Daisey Roads

(302) 539-5177 & (800) 233-5177 · Fax (302) 537-5191

Office Hours 7:30-4:30 M-F, Saturdays in Season

Emergency service available 24-hours!

 

34799 Daisey Road

Frankford, DE 19945

Phone (302) 537-1150

Fax (302) 539-9106

7:30-4:30 M-F & Sat. in Season

 

34799 Daisey Road

Next to our store!

Phone (302) 537-5611

Toll Free (877) 537-5611

Open 7:00-3:30 M-F

 

Licensed and insured: DE HVAC #HM-0000111, MD HVAC #01-5841, Plumbing DE #00653, Plumbing MD #71211, Electrical DE #T1-25, Electrical MD #M725

 

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