Agreements

.

   Basic

   Premium

   Plumbing

    ► Water Heater

   Winterization

   EZ Pay

.

    ► Schedule Service

 

 

Whether or not you have a Service Agreement with us, we provide worry-free upkeep and repair of all your home comfort systems with:

 
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highly skilled and certified technicians

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emergency service 24 hours a day, 365 days a year

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our Quality Assurance survey on-line for your convenience

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on-line scheduling

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exclusive equipment

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a retail store for those odds and ends you can’t find at the hardware store

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a website updated weekly with things like customer comments and tips

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custom sheet metal fabrication

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free, no-hassle, estimates

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real people answering our phones - not a computer or automated menu

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a home service company where one call fixes it all!

 

But, if you’re a Service Agreement member, you get even more advantages when you call us ...

 

Priority Service - Don't get turned away in the heat of summer or the cold of winter. With any of our agreements, you get priority service: 99% of the time, we’ll respond to an emergency the same day!

No Charge For Repairs - That's right, just check out our Premium Agreement. Or, get 15% off if you have a Basic or Plumbing Agreement.

Extended Business Hours - schedule your maintenance between 8 AM and 6 PM, Monday through Friday.  Have an emergency?  Saturdays are covered with the Premium Agreement! Plus, just pay a flat-rate (not full overtime rates) after-hours, on Sundays and on holidays!

Fewer Repairs - regular maintenance has been shown to maximize efficiency and prolong equipment life, even save on utility costs!

Peace of Mind - knowing that your home is regularly cared for by professionals, there to protect your equipment and your comfort.

 

EZ Pay - pay monthly or annually with automatic renewals ... save paper and never worry about lapsed coverage again!

 

Loyalty Bucks - Earn money back toward the replacement of your HVAC system!


Get the details about all the features and benefits of becoming a Service Agreement member by viewing the samples below. These are the most up-to-date versions of our Service Agreements. You can also request a hard-copy by calling us!

 

Annual HVAC Basic Service Agreement

 

twice-annual maintenance checks
15% off other heating and air conditioning repairs

Annual HVAC Premium Service Agreement

 

1 year free with any full system replacement
twice-annual maintenance checks
coverage of most parts and labor for repairs

Annual Plumbing Service Agreement

 

clearing of clogs within the home
15% off other plumbing repairs

Annual Winterization Service Agreement

 

prevent frozen and burst water lines
winterization in the fall and dewinterization in the spring

Annual Water Heater Service Agreement

 

replacement of defective elements and thermostats
discounted water heater replacement

 

If you're interested in signing up with our service, give us a call or fill out this form and we can set up an inspection for you. Our technicians carry sample agreements on their vans and any one of our team members can answer questions about the terms, conditions and coverage of our Service Agreements.

 

 

 

 


Custom Mechanical, Inc.

Parts & Supplies

Custom Sheet Metal

P.O. Box 1479, Bethany Beach, DE 19930

(302) 539-5177 & (800) 233-5177 · Fax (302) 537-5191

Office Hours 8:00-7:00 M-F, Saturdays in Season

Emergency service available 24 hours a day!

34799 Daisey Road, Frankford

Phone (302) 537-1150

Fax (302) 539-9106

7:30-4:30 M-F & Sat. in Season

34799 Daisey Road, Frankford

Phone (302) 537-5611

Toll Free (877) 537-5611

Open 7:00-3:30 M-F

Licensed and insured: HVAC DE #HM-0000111, HVAC MD #01-5841, Plumbing DE #00653, Plumbing MD #71211, Electrical DE #T1-0004050, Electrical MD #11823 & Worcester County #M1043

 

Copyright 2007 Custom Mechanical Inc