Excerpted below are some of the best and most recent compliments we've received. (Client names and locations may have been removed for their privacy.)
Posted on Google
Nancy11 September 2026
Joshua communicated well since I was not present during the appointment, and I am satisfied.Posted on GoogleJoseph Colosi11 September 2026Ryan called before arriving, was on-time and provided thorough maintenance on both heat pumps. Patiently answered my questions.Posted on Googlejamie hayman10 September 2026Always great service from Custom Mechanical! Techs are always polite, professional and explain everything in terms anyone can understand.Posted on GoogleLinda Bode10 September 2026Polite and honest. Called before coming. Showed up on time. Very happy. Also hooked me up with company to take care of water in light fixture and wall repairs. Dennis is very nice fellow.Posted on GoogleScott Levis9 September 2026Custom Mechanical did a very through inspection as indicated on the invoice. We have been a customer for almost 10 years and have had no problems with them.Posted on GoogleKenny Thetford (Ken)9 September 2026Have been a customer of Custom Mechanical for many years. They have installed and serviced my heating and cooling equipment honestly and fairly. I have also called on them for plumbing maintenance and repairs.They may not always be “cheapest” but my experience has proven them to be very economical over the long term. Service personnel are courteous, knowledgeable and prompt. Great customer service, solid advice on repairs and quick to respond to my needs. I have recommended them to friends and would not hesitate to do so again. 5 Sep ‘25 Good experience with Coty Bailey from Custom Mechanical. Had several small plumbing jobs that I needed help with; outside hose bib leaking, Kohler shower control leaking, installing warm water recirculating pump. Coty called about 15 mins out to advise he was on the way. He arrived and I briefed him on what needed done and he set to work without hesitation. He installed a new Kohler shower valve, a new outside hose bib and installed a recirculating pump that I had from a previous install as well as new hoses on my washer. Coty worked diligently on each task and also installed a small shelf to hold the recirculating pump on the back wall of the bathroom vanity. His work involved being down on the floor working under the vanity, crawling under the house to remove the old hose bib and reinstall the new one and standing to replace the shower valve. He carried a backpack with most tools he needed for each task and spent little time going back to the truck for tools or supplies. All work completed successfully. 9 Sep '26 Thought this would be simple fix! Noticed a slow external leak in back of guest bathroom toilet. Assumed gasket between tank and bowl was defective so called Custom Mechanical. Josh arrived a few hours later and after diagnosis offered to either replace gasket or alternatively rebuild entire tank system. We opted for rebuild as stool was 20 years old. Long story but Josh replaced everything, rechecked and still leaked! Replaced gasket with another version, still leaked! Could not identify any cracks or other defects causing leak so had to throw in towel and recommend either new tank or new stool. Josh was efficient, thorough and communicated his findings throughout the process. We are working on acquiring a new toilet and will have Josh back for install shortly. Nothing is ever as simple as it seems.😉Posted on GoogleMelissa Coffey8 September 2026Fedorico was polite , courteous and on time. He and this team installed a new Carrier system today... took the time needed to check everything inside and out and explained every step in detail. Beautiful installation and cleaned up every step of the way. I feel they did an outstanding job installing my new unit.100% recommend.Posted on GoogleRosemary Welch8 September 2026Very polite and efficient Gave good advice about the systemPosted on GoogleMitchell Paul6 September 2026Saved the day on a holiday weekend ! Great Job!Load more
