We can keep your home, family, and fluffy friends warm all winter!
Custom Mechanical is the heating contractor you can trust when it comes to keeping warm during the Delaware and Maryland winters. We offer prompt, reliable heating repairs, installation, and maintenance services to residential customers in the coastal communities.
For more than 40 years, Delaware and Maryland residents have chosen us as their heating contractor, and for good reason; we deliver quality workmanship and customer satisfaction at a competitive price. There are other reasons why our friends and neighbors turn to us as a trusted resource:
- up-front pricing
- 24/7 emergency service
- years of experience
- free estimates
- highly trained technicians
Comprehensive Heating System Solutions
As a full-service heating contractor, we can meet all of your heating needs. From installing a new furnace to heating repairs to scheduled maintenance, our service technicians know what they are doing. Our technicians have mastered what they need to know to repair, install and service today’s sophisticated heating systems.
Licensed and insured, we offer top-quality products. Our selection of home heating equipment is energy-efficient, cost-effective and whisper-quiet:
- gas furnaces
- heat pumps
- packaged, split and ductless systems
- zoned options
- geothermal
Professional Heating Services & Rapid System Repair
All heating systems need repairs from time to time as a result of normal wear and tear. Our service technicians can repair all leading brands of heating equipment. We respond quickly to repair requests and will work to schedule repairs at a time that is convenient to you.
We realize that not all repairs can be made during regular business hours. Sometimes the unexpected happens, and your system needs to be serviced after hours. Our technicians are on call 24 hours a day, including weekends and holidays, to handle such repairs. With our fully stocked service vehicles, you will not experience needless delays waiting for repairs to be completed.
As a system ages and repairs become more frequent, you will need to consider upgrading or replacing your existing equipment or installing a completely new system. We will help you choose which option fits your situation and budget and provide a step-by-step outline of the process.
High-Efficiency Heating System Installation & Replacement
When a heating system is correctly installed, it can provide years of comfort. Our installation specialists undergo continual training in the latest installation techniques and keep up-to-date on developments in heating technology.
Preventive Heating Maintenance
Your heater is an essential part of a comfortable indoor environment. In order to make sure it works when you need it, proper maintenance is critical. We offer a selection of maintenance plans that ensure your system is well-cared for so that there are no surprises when temperatures begin to drop. Our tiered plans mean you can choose the level of protection you need, and, at the same time, give you the ability to manage your finances.
We give each customer personalized attention, maintain a neat and safe work area and work with your schedule. Whether you need a whole-house heating system installed or want to expand your current system to a recent room addition, you can count on our dependable staff at Custom Mechanical. Our services are available to homeowners in Frankford, Rehoboth, Bethany Beach, Millsboro, Ocean View, Georgetown, DE, and the surrounding beach communities in Delaware and Maryland.
Updated Heating System Efficiency & Energy Regulations
A few years ago, the Department of Energy increased the minimum efficiency of newly installed
heating, ventilation and air conditioning equipment from 10 to 13 SEER. (SEER stands for Seasonal Energy Efficiency Ratio.) On January 1st, 2015, the minimums will once again change - this time depending on the region in which you live. In our beautiful state, new air conditioners and heat pumps installed after January 1st will have to have a minimum rating of 14 SEER.
In addition, new standards will go into effect that will impact the design of new water heaters, making them 2 or more inches larger in diameter and height.
What does this mean for you? With the increase in efficiency being mandated, you will see an increase in the cost and size of equipment. The size difference can make for an extra degree of difficulty and additional labor when replacing the equipment (think attics with drop-down stairs, water heaters in closets and outdoor units straddling setback lines). If you know your HVAC system or water heater is due for replacement any time, it may be worth considering an earlier replacement to avoid increased equipment and labor costs associated with the higher efficiency, larger equipment.
Call us to discuss your options and find out about available manufacturer rebates (up to
$1,000 this fall) and financing options.
Our Heating System Installation and Maintenance Process
From initial evaluations to long-term care, our step-by-step approach ensures your equipment operates at peak performance year-round.
In-Home Heating System Assessment
Every successful heating project begins with a thorough evaluation of your home's unique layout, insulation, and square footage. Our heating system technicians calculate precise load requirements rather than taking a one-size-fits-all approach. We inspect existing ductwork, evaluate electrical capacities, and examine critical heating elements to recommend solutions tailored specifically to your heating needs.
Precision System Installation & Setup
Proper heating installation is essential for long-term energy efficiency and equipment durability. Our licensed heating contractors handle every step of the physical setup, from positioning heavy units to integrating advanced heating control systems. Whether managing a complex water heater installation alongside your primary furnace or completing standalone heating installations, we ensure every component strictly adheres to manufacturer specs and regional building codes.
Ongoing Care for Your Heat Pump
Routine heat pump maintenance prevents minor wear and tear from escalating into expensive system failures. Our comprehensive heating tune-ups clear essential components, test electrical connections, calibrate thermostats, and optimize airflow. By investing in regular seasonal care, you protect your warranty coverage while keeping your heat pump running smoothly through every cold spell.
How to Choose Experts for Your Heating Services
Selecting the right professionals protects your home comfort, safety, and household budget.
Verify Licensed Heating System Specialists
Always partner with verified heating system experts who hold full state licensing, proper insurance, and industry certifications like NATE. Trusted home heating system experts possess the technical knowledge required to safely manage gas lines, high-voltage electrical setups, and complex modern equipment.
Look for Experience with Modern Heat Pumps
Modern heat pumps rely on sophisticated inverter technology and multi-stage compressors that differ significantly from older furnace designs. When evaluating contractors, ensure they have proven experience with specialized heat pump services and modern heating air conditioning integrations.
Check Customer Reviews for Heating Services
Reviewing local customer feedback offers real insight into a provider's punctuality, honesty, and overall service quality. Top-rated heating contractors maintain strong local ratings through clear communication, upfront pricing, and a firm service guarantee that stands behind every job.
Benefits of Working with Heating Services Experts
Professional care delivers lasting performance, optimized comfort, and total peace of mind.
Optimized Efficiency for Every Heating System
Partnering with skilled technicians ensures your entire system operates at peak seasonal efficiency. Proper calibration reduces strain on critical parts, lowers monthly utility expenses, and optimizes overall output for all types of heating systems.
Extended Lifespan for Modern Heat Pumps
Prompt attention and expert servicing protect your primary heating equipment from pre-mature failure. Consistently maintaining proper airflow, clean coils, and correct refrigerant levels adds years to the operating life of modern heat pumps.
Safer Operation & Reliable Comfort
Gas leaks, electrical faults, and faulty venting pose serious risks to your household. Qualified technicians perform rigorous safety checks during every visit, delivering safe, reliable warmth backed by our complete satisfaction guaranteed commitment.
Signs You Need Heating System Replacement
Recognizing key warning signs helps you plan for an upgrade before your system leaves you out in the cold.
Aging Heating System over 15 Years Old
Most traditional heating systems have an average functional lifespan of 12 to 15 years. Once equipment passes this age threshold, critical components fail more frequently, and efficiency drops significantly compared to modern high-efficiency options.
Frequent Repairs on Your Heat Pump
If you are repeatedly calling for emergency heating repair or dealing with ongoing component breakdowns, continuing to fix an older heat pump quickly becomes cost-prohibitive. Investing those funds toward a modern heating replacement provides far better long-term value.
Rising Energy Bills and Poor Performance
Unexplained spikes in your monthly utility costs often signal that your system is working twice as hard to produce the same amount of warmth. Uneven temperatures, strange noises, and continuous cycling mean your aging heating equipment is reaching the end of its useful lifespan.
Frequently Asked Questions About Our Heating Services
How often should I schedule professional maintenance for my heating system?
You should schedule professional heating system maintenance at least once per year, ideally in the early autumn before winter demands begin. If you use a dual-fuel setup or rely on a year-round unit for both heating and cooling, schedule professional tune-ups twice annually—once in the spring for cooling and once in the fall for heating.
What are the warning signs that my furnace needs immediate repair?
Immediate indicators that you need urgent heating repair include complete loss of heat, loud squealing or banging sounds, yellow furnace burner flames (which can signal incomplete combustion), unexpected burning odors, or a system that continuously cycles on and off without reaching your thermostat setting.
How do I know whether to repair or replace my heating unit?
A reliable industry guideline is the 50% rule: if the cost of an individual heating repair approaches 50% of the value of a new system—or if your equipment is over 15 years old and requiring frequent fixes—a full heating replacement is generally the more cost-effective choice long term.
What energy-efficient heating options do you install?
We install a full range of high-efficiency equipment, including ENERGY STAR® rated gas furnaces, hybrid dual-fuel systems, and high-efficiency inverter heat pumps. Our team evaluates your home's layout to recommend tailored heating system services that maximize comfort while significantly lowering your monthly utility expenses.
